Frequently Asked Questions
What makes Travel Better Co different from other brands?
At Travel Better Co, we’re proud to be Australian owned and operated. We design products around real traveller needs — lightweight, compact, and built to last. Unlike bulky or flimsy chairs, ours are tested for strength, comfort, and convenience, so you can travel easier, smarter, and better.
How much weight can the Foldable Carry Chair hold?
Our Foldable Carry Chair is built strong and reliable, supporting up to 120kg with ease. Despite its lightweight and portable design, it’s made with durable materials to give you stable and comfortable seating wherever you go.
Where are you located?
Our head office is located in Sydney, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way.


